You have 3 calendar days to request return for an item from the date you received it.
Please oblige to the following conditions for hassle free returns-
You can simply request return from my orders section on Trazoo mobile app. Write a small reason for return and submit return request. Trazoo team will help you afterwards.
Once return request is approved, Trazoo will arrange a reverse pickup from your address. Shipping costs will be refunded as is and will be seller’s responsibility in situation like faulty/wrong products. In case of seller’s responsibility for shipment, reverse shipment will be arranged by trazoo.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We
immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
If you have any questions on how to return your item to us, contact us at firstname.lastname@example.org or contact Trazoo helpline numbers provided on platform.